Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Any items purchased within the US are eligible for a return, refund or exchange. Any items purchased internationally can only be returned for an exchange. 

Items can be exchanged for other Items of equal or lesser value at no cost to you. Should you decide to be refunded for your returned items, they are subject to a 25% restocking fee. The cost of returning items falls on the customer, as the initial shipping of items was free (Ground Shipment only). Shipping is non-refundable, unless a mistake on the part of our company is made, in which case shipping will be reimbursed. There is also a $10.00 reshipping fee associated with any returns. This fee is non-profit, and is solely in place to allow us to continue providing free initial outgoing shipping to our customers.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can prepare a package and make sure to include your Order ID. Please note that returns will need to be sent to the following address:

Return Location :

Church Dresses

579-B Raritan Road, Suite 193, Roselle, NJ 07203.

Online Return Form (Orders -> Return)

You can always contact us for any return question at info@churchdresses.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Or you can contact our customer service directly at 732-268-1296.

Refunds
After we receive the return, please allow 2-3 business days for the return to be processed in the warehouse. After this period, please contact us so we may go over the details of the return.

Customer Service : 732-268-1296.